Customer Reviews

We currently have over 80 reviews on Google with an average rating of 4.7 stars! Click the button below to read what our customers are saying about us.

If you’d like to leave us a review on Google, click the button below. We appreciate your feedback!

Below is a sample collection of some of the wonderful reviews our customers have left for us. Visit our business on Google to read more. You can also find reviews on our Facebook page.

“I’ve trusted Tommy and the entire Thrasher team with all of my properties for years, and they’ve the best. As a real estate broker, my clients rely on me for recommendations they can trust, and I take that responsibility seriously. That’s why Tommy and his team are the first people I recommend to my family, friends, and clients.

Whether it’s a full heating system replacement, air conditioning installation, plumbing repairs, a new toilet, or something as simple as replacing a hose spigot, they approach every job with the same level of professionalism and attention to detail. They take the time to properly diagnose the problem correctly, explain the options, stand behind their work with a warranty, and get the job done right the first time.

Their 24/7 emergency service has been invaluable, especially when unexpected issues come up. They’re quick to respond, work efficiently, keep the job site clean, and genuinely care about their customers.

If you’re looking for an honest, knowledgeable HVAC and plumbing company that you can count on, make Thrasher your first call. I trust them with my own investments, and I confidently recommend them to anyone who asks.”

“We’ve used Thrasher Plumbing for many years and have always been pleased with the results. Tom is professional, timely, and courteous. He is careful to protect floors and walls from damage and when done cleans up all debris. Prices have always been reasonable, and communication with the company has been excellent! We highly recommend Thrasher Plumbing.”

“Two nice and very competent men came out to service our water heater and to replace a part that needed replacing. They arrived at the time promised, got right to work, kept me informed of what they were doing and left the water heater area spotless. Most importantly, they fixed the issue we were having. We’ve used Thrasher before, when we did a bathroom and kitchen remodel. We only have praise for the work they have done for us!”

“I was referred to Thrasher by my parents who were impressed with their skill and knowledge. Making the appointment and getting ahold of someone was a little tough. I had to call a few times to remind them that I was looking for an appointment. I do realize it is a busy time of year with vacations and AC repairs. I do appreciate how someone called me back every time I left a message with the answering service.

I was throughly impressed with how quick Tom was able to evaluate the issues, provide a quote, and make the repairs. I’m so used to providers making the quote and having to come back again for repairs, but Tom had everything he needed in his truck. He worked efficiently, showed me how everything worked before he left, and cleaned up nicely.

I will be calling Thrasher again for my plumbing needs.”

“I’ve used Thrasher Plumbing and heating for years. They installed my heating system and replaced my water tank. I appreciated their knowledgeable and taking the time out to explain the product to me. I have found that they respond right away and always make time to come out. I’m grateful to feel confident in them servicing the system. Thank you!”

“I’ve been using Thrasher for at least 10 years…. Just had a new boiler/piping installed, looks and works great! Tommy is the best… very reliable, knowledgable and informative, always gets the job done (and done well) and great communication! They are the only company that I can actually rely on and trust, and never have to worry about a thing. I’ve had pretty much everything done with them, from small to big jobs… inc 2 new boilers in 2 different houses. I got so many compliments and questions on who I used for the new HE boiler and piping he created and installed when I sold my house. I’m so happy I was recommended to them years ago and wouldn’t go anywhere else.”

“I can’t recommend Thrasher Plumbing & Heating highly enough. They were punctual, professional, and clearly knew exactly what they were doing. The issue was diagnosed quickly, explained in plain language, and fixed properly the first time. Fair pricing, clean work, and great communication from start to finish. It’s such a relief to find someone you can genuinely trust- For the last 4-5 years for any heating, cooling or plumbing issues at my home, I always reach out to them.”

“Had Tom out to service my 2 condenser units today, awesome service. He explained my issue I was having with the low refrigerant as well as gave me good cleaning tips to help keep the system running perfectly thru the seasons. Very professional and would recommend to anyone!”

“We’ve used Thrasher Plumbing for several years and couldn’t be happier with their service! They have done regular maintenance of our hvac, installed our tankless water heater, and fixed various issues for us. They are responsive and extremely professional and knowledgeable. Highly recommend!”

“Thrasher has provided me with great service for over 8 years now. They respond quickly – especially if there is an emergency. Scott and Tom both deliver extremely high quality work. You may be able to find a cheaper plumber out there, but you definitely get what you pay for. I can rest easy at night knowing that the job was done right.”

“Emergency service was one time – most satisfied!!”

“It’s a pleasure doing business with you. You make us feel like you really care.”

“Very pleasant and friendly staff. Extremely efficient. Would recommend.”

“Thanks for taking such good care of us.”

“You all are wonderful to work with. Very courteous and efficient.”

“Prompt response to a 5 A.M. phone call. Tom was amazing and a great asset to your company.”

“Tom was very efficient, on time, and explained the problem well.”

“Great response time. Great crew and we will definitely use you in the future.”

“We had a valve issue on a Saturday. Scott came right out, fixed it quickly, inexpensively and was easy to work with. Highly recommend!”

“Came home to a flooding basement last night and no more than 24 hours later Thrasher was able to get a new hot water tank delivered and installed. Very happy with their service.”

“I called and they were at my house within two hours. They went above and beyond. They repaired my leak plus did maintenance that was over due. The repair is now marked with date it was done. I will not use anyone else!!”

“Quick response time and quality work. I’ve used them in the past and will continue to do so. Thanks for helping out today with my leaking hot water heater!”

“Great service, prompt & professional. Completely confident in choosing Thrasher plumbing & would highly recommend his services.”

“Great experience, professional staff. Would definitely recommend!!”

© 2026 I Thrasher Plumbing, Heating and Cooling I 22 West Bacon Street I Plainville, MA 02762 I 508-643-0123